AlertCore | Security That Just Works

Help centre

HomeAlert and ShopAssist both use a discreet panic button: your security team receives your alert and location silently, without a loud alarm on your phone. The guides below are for everyday users, not for administrator set-up.

Choose your app below. If something is not covered here, use the contact page, and we will point you in the right direction.

HomeAlert

Silent panic alert to your security team with your location: signing in, standing down safely, and troubleshooting.

ShopAssist

Silent panic alerting and your location; notifications; shop owners can add or remove staff; common issues.

Account & password

If you use AlertCore mobile apps and need to reset your password, you can do so from the Apps page (password reset for eligible accounts only).

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