AlertCore | Security That Just Works

Help centre

Guides for everyday users of HomeAlert, ShopAssist, and MobilePatrol. Panic apps use a discreet alert to your security team; MobilePatrol guides cover officer shifts and check-ins (access code required for PDF downloads).

Choose your app below. If something is not covered here, use the contact page, and we will point you in the right direction.

HomeAlert

Silent panic alert to your security team with your location: signing in, standing down safely, and troubleshooting.

ShopAssist

Silent panic alerting and your location; notifications; shop owners can add or remove staff; common issues.

MobilePatrol

Download the MobilePatrol app for iOS and Android, plus officer how-to PDF guides (access code required).

Account & password

If you use AlertCore mobile apps and need to reset your password, you can do so from the Apps page (password reset for eligible accounts only).

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