AlertCore Shifts
Rota and volunteer management for every sector. Security, police, fire & rescue, NHS, charities, events—if your organisation depends on people turning up, Shifts keeps it running.
Built for professionals & volunteers
One system for the whole team—however they serve
Shifts is built on the principle that the volunteer journey—from first sign-up through to long-term retention—deserves the same quality of tools as any paid workforce. Whether you're managing contracted security officers, police specials, fire service volunteers, NHS volunteers, or a mix of paid and unpaid staff, Shifts handles the full lifecycle in one place.
Supervisors create events and rotas. Officers and volunteers browse, book, and manage their schedule from the app. Everyone stays informed—and every hour, every attendance, every piece of feedback is logged automatically.
- Recruit, manage, engage and retain in one platform
- Supervisors create events with required staffing levels
- Officers and volunteers book shifts directly from the app
- Works for paid professionals, volunteers, or both
- Full compliance, hours, and engagement reporting
Upcoming Events
Supervisor view · 3 events this weekend
City Centre Mall — Day
Sat 1 Mar · 08:00 – 16:00
Warehouse Night Patrol
Sat 1 Mar · 22:00 – 06:00
Community Event — Vol.
Sun 2 Mar · 10:00 – 18:00
Officer view — Available to book
Community Event
Sun 2 Mar · 10:00–18:00 · 3 slots left
City Centre Mall
Sat 1 Mar · 08:00–16:00 · 1 slot left
Who uses Shifts
The volunteer journey
Every stage of the journey, in one platform
The volunteer journey is the path a person takes through your organisation—from the moment they first engage to the point they become a long-term, committed team member. Shifts supports every stage.
Recruit
Bring people in with ease
Capture volunteer and officer data from the very first touchpoint. Simplified onboarding forms, role preferences, and availability collection make first impressions count. DBS checks, induction status, and compliance requirements are tracked from day one.
- Online registration with custom data collection
- Role and availability preferences captured upfront
- Compliance and DBS status tracking
- Automated onboarding communications
Manage
Rotas that actually work
Supervisors create shifts and events with date, time, location, and required headcount. Assign officers directly, open slots for self-booking, or mix both. Two-way communication tools keep everyone informed without the group chat chaos.
- Create events with staffing levels and location details
- Direct assignment or open self-booking per slot
- Cover requests and shift swaps handled in-app
- Automated reminders, confirmations, and cancellation alerts
Engage
Keep your people motivated
Engagement is the difference between a volunteer who stays and one who drifts away. Shifts provides news feeds, announcements, event feedback, and recognition tools to make every team member feel valued and connected to the organisation.
- Organisation news feed and announcements
- Post-event feedback and ratings
- Recognition and milestone tracking
- Community tools to foster belonging
Retain
Hold on to your best people
Retention starts with understanding. Shifts surfaces the data you need—hours contributed, engagement scores, shift history, feedback trends—so you can act before a valued team member walks out the door.
- Individual hours and contribution history
- Engagement scoring and sentiment tracking
- Automatic milestone alerts (anniversaries, certifications)
- Exportable retention reports for management
Role
Supervisor & Manager
- Create events with date, time, location, and briefing notes
- Set minimum and maximum staffing per slot
- Assign officers directly or open to self-booking
- Approve or decline booking requests in one tap
- Track DBS, training, and compliance per member
- Access full reporting, attendance logs, and hours data
- Send news, announcements, and event updates
Role
Officer & Volunteer
- Browse upcoming events with open slots
- Book available shifts directly from the AlertCore app
- View confirmed schedule, site info, and briefing notes
- Submit cover requests if unable to attend
- Check in on arrival—attendance logged automatically
- Rate events and submit feedback post-shift
- Stay connected via news feed and announcements
Management tools
Complete control over every shift and event
Event & shift creation
Create one-off events or recurring shifts with date, time, location, briefing notes, and required staffing. Attach relevant site intel for officers attending.
Assign or open for booking
Directly assign specific officers, open slots to your pool for self-booking, or combine both. Manage professionals and volunteers in the same workflow.
Approval workflow
When officers request a shift, supervisors receive a notification and approve or decline with one tap. Every decision is logged with a timestamp.
Cover & reallocation
When someone can't attend, open the slot back up or reassign instantly. A full audit trail of every change is maintained automatically.
Modular & configurable
Enable only the features your organisation needs. Custom dictionaries, role types, and reporting fields adapt to your structure—not the other way round.
Compliance tracking
Track DBS status, training certifications, and mandatory qualifications per officer or volunteer. Block shift booking if compliance requirements aren't met.
For officers & volunteers
Simple, mobile-first experience
Browse & book shifts
Officers and volunteers see available events with open slots and book directly from the AlertCore app. Confirmation lands instantly.
Notifications & reminders
Automatic shift reminders, booking confirmations, cancellation alerts, and news updates—all delivered to the app. No WhatsApp groups required.
Check-in & attendance
Check in on arrival via MobilePatrol. Attendance is confirmed automatically—no paper timesheets or manual entries.
Feedback & engagement
Rate events, share feedback, and stay connected with organisation news—building a two-way relationship between team members and management.
Reporting
Intelligent reporting & feedback
Every shift, booking, check-in, cancellation, and feedback response is recorded. Export data for payroll, grant applications, volunteer compliance, or client reporting—always accurate, always current.
Hours by person or site
Total hours broken down by individual, role, or location. Exportable for payroll, client billing, or volunteer recognition.
Attendance reports
Full log per event—assigned, confirmed, checked in, late, no-show. Drill down by officer, site, or date range.
Volunteer vs paid breakdown
Separate reporting for paid staff and volunteers. Track voluntary hours for compliance, grant applications, and recognition purposes.
Engagement & retention
Feedback scores, milestone tracking, and engagement trends. Identify at-risk volunteers before they disengage.
Connected platform
Shifts connects across the AlertCore platform
Shifts integrates directly with MobilePatrol, Control, Intel, and SSO—keeping your workforce data in sync with your live operations at all times.
MobilePatrol
Check-ins automatically confirm shift attendance in real time
Control
Control room sees live shift coverage and officer locations per site
Intel
Officers on shift are linked to active intel records for their site
SSO
One login for supervisors, officers and volunteers across all AlertCore products
Workflow
From event creation to report—automatically
Create event or shift
Set the date, time, location, staffing requirements, briefing notes, and any compliance prerequisites. Recurring patterns or one-off events.
Assign or open for booking
Directly assign officers, open slots to your pool of paid staff and volunteers, or a combination of both.
Team books, confirms, and checks in
Members see available shifts in the app, book their slot, get approved, receive reminders, and check in on arrival via MobilePatrol.
Reports generated automatically
Attendance, hours, engagement, and feedback are logged as they happen. Export full reports for payroll, compliance, or clients.
Get protected today
The smarter way to manage your people
Whether you run a security firm, a police volunteer programme, or a charity—book a free demo and see how Shifts fits your organisation.
No commitment · 15-minute walkthrough · Cancel any time