Works with existing alarm systems

Maximum security, zero friction

One platform for retail, security operations and home. Instant alerts, unified dashboards, and instant notifications—protecting what matters has never been simpler.

#1
In retail security
500+
Businesses protected
<30s
Alert response
4.8
Trustpilot rating

One platform · every sector

RetailSecurity FirmsHousingShopping CentresCorporate

Proudly used by

Supporting organisation
Supporting organisation
Supporting organisation

The AlertCore Platform

Comprehensive protection, one platform

Real-time alerts, unified dashboards and instant notifications—everything your retail, security and home protection needs, seamlessly connected.

Defend

Proactively protect your business from security incidents and theft

Respond

Instant alerts reach the right people in seconds, not minutes

Safeguard

Keep your property, staff and customers secure around the clock

Why AlertCore

Security that actually works

The old way: fragmented systems, slow alerts, endless training. The new way: one platform, instant response, zero friction.

01

One platform, everywhere

Retail, security operations and home—unified in a single ecosystem. No more juggling disconnected systems.

02

Seconds, not minutes

Alerts reach the right people instantly. From till alarm to officer dispatch to your phone—faster than ever.

03

Enterprise-grade, human-first

Built for scale and reliability. Designed so anyone can use it—no training manuals required.

Retail

ShopAssist

Stop losing sales to till alerts and security incidents. ShopAssist pushes critical events to the right staff in under a second—so they respond before it becomes a problem. No more radios, no more missed calls.

  • Real-time till and security alerts dispatched in under a second
  • Staff notification with read receipts and response tracking
  • Store-wide incident log and full audit trail
ShopAssist login
ShopAssist profile
ShopAssist emergency alarm
Security Officers

MobilePatrol

The complete digital operations platform for security officers. Check-ins, live GPS tracking, digital forms, automatic PDF reports sent to clients, scene updates, and intel submission—all from one app.

  • GPS-tracked check-ins and full patrol records
  • Submit forms on site—professional PDF sent to client automatically
  • Log incidents, notes and intelligence directly from the scene
AlertCore MobilePatrol login
Officer reports
Location details with officer notes
Control Room

Control

The command centre for your security operation. Live incident feeds, camera management, officer dispatch, and digital reporting—all in a single browser-based dashboard your control room team will actually want to use.

  • Live incident feed with real-time officer GPS overlay
  • Camera management and alarm panel integration
  • Dispatch officers and track response from the control room
AlertCore Control
Live · 3 active incidents
CAM 1
CAM 2
ALERT
CAM 3
CAM 4
CAM 5
CAM 6

Live Incidents

Door forced open

Zone B · Entrance

Active

Motion detected

Car Park · Cam 3

Assigned

Officer check-in

Terminal 4 Whse

Closed

Officers on Shift

J. Martin

On patrol

S. Clarke

Responding

R. Ahmed

On patrol

Workforce

Shifts

Rota and volunteer management for security firms, police, fire & rescue, NHS, charities and beyond. Recruit, manage, engage and retain—supervisors build rotas, officers and volunteers book shifts from the app, and every hour and attendance record is logged automatically.

  • Supports paid professionals, volunteers, or a mix of both
  • Officers and volunteers browse open shifts and book directly from the app
  • Full attendance, hours, compliance, and engagement reporting

Upcoming Events

Supervisor view · 3 events this weekend

2 open slots

City Centre Mall — Day

Sat 1 Mar · 08:00 – 16:00

Open
JMPro
SCPro
+Open
2/3 filled

Warehouse Night Patrol

Sat 1 Mar · 22:00 – 06:00

Full
RAPro
TBVol
2/2 filled

Community Event — Vol.

Sun 2 Mar · 10:00 – 18:00

Open
LWVol
+Open
+Open
+Open
1/4 filled

Officer view — Available to book

Community Event

Sun 2 Mar · 10:00–18:00 · 3 slots left

City Centre Mall

Sat 1 Mar · 08:00–16:00 · 1 slot left

Home Protection

HomeAssist

Your burglar alarm shouldn't require a landline or a monitoring contract. HomeAssist connects your alarm to your phone—instant alerts, remote arming, live camera access. Peace of mind that actually fits your life.

  • Burglar alarm monitoring with instant smartphone alerts
  • Live camera access and motion detection
  • 24/7 peace of mind with remote arming and disarming
9:41

HomeAlert

Home · Armed

Secured

Alarm active

Front door · now

Intelligence

Intel

Give your team a competitive edge. Intel integrates directly with the AlertCore app, letting staff submit intelligence on persons of interest, suspicious vehicles and locations. All intel is stored securely in the AlertCore infrastructure and shared exclusively with your team—never publicly visible.

  • Submit intel on persons, vehicles and locations in seconds
  • Integrates seamlessly with the AlertCore app
  • Stored securely—visible to your staff only, never shared externally
  • Build a living picture of known risks across your sites
AlertCore IntelStaff Only
Live feed
AllPersonsVehiclesLocations
PersonSM-2847

Male, 30s, grey hoodie

High St · Entrance

Known shoplifter

High
VehicleVH-1193

White Ford Transit · AB21 XYZ

Car Park B

Previous incident

Medium
LocationLO-0054

Fire exit, Level 2

Zone C

Forced open 3×

High

Shared with 12 staff members

+ Submit Intel

Customer Reviews

Trusted nationwide

4.8 / 5Trustpilot

AlertCore transformed how we handle till alerts. Response times dropped from minutes to seconds. The team picked it up immediately.

Sarah Mitchell

Retail Operations Manager · London, UK

Finally, a control room platform that actually works. Our officers have everything they need on one screen. No more radio confusion.

James Chen

Head of Security · Manchester, UK

HomeAlert gives me genuine peace of mind. I get a notification the moment anything happens, wherever I am.

Emma Thompson

Homeowner · Bristol, UK

Our Track Record

Security you can trust

Helping businesses and homeowners protect what matters most. Instant alerts, unified platforms, zero friction.

500+
Businesses protected
1M+
Alerts handled
99.9%
Platform uptime
24/7
Monitoring support

Platform

One platform.
Open by design.

AlertCore isn't just a collection of apps—it's a unified platform with enterprise-grade SSO and a full developer API so it fits into any organisation.

Single Sign-On

One login.
Every AlertCore app.

Your team signs in once and gets seamless access across all AlertCore products—ShopAssist, MobilePatrol, Control, Shifts, HomeAssist, and Intel—with centralised role-based access control and a full audit trail.

  • One set of credentials across every AlertCore product
  • All six AlertCore products unified under one login
  • Centralised user management and access control
  • Role-based permissions per product and per site
  • Audit log of every login and session
ShopAssistMobilePatrolControlShiftsHomeAssistIntel

Developer API

Build on AlertCore.
Your systems, connected.

The AlertCore REST API gives developers full programmatic access to incidents, check-ins, intel, forms, and reports. Integrate AlertCore data into your own dashboards, workflows, or third-party tools.

alertcore-api.js
// Fetch recent incidents via AlertCore API
const res = await fetch(
  "https://api.alertcore.io/v1/incidents",
  {
    headers: {
      "Authorization": "Bearer YOUR_API_KEY",
      "Content-Type": "application/json",
    },
  }
);

const { incidents } = await res.json();
// → [{ id, type, location, timestamp, officer }]
  • Full REST API with JSON responses
  • API key and OAuth 2.0 authentication
  • Endpoints for incidents, check-ins, intel, forms and reports
  • Webhook support for real-time event delivery
  • Comprehensive documentation and code examples
View API docs

Get protected today

Ready to protect what matters?

Book a free demo and discover how easy securing your business or home can be. No commitment, no pressure—just a 15-minute walkthrough with our team.

No commitment · 15-minute walkthrough · Cancel any time

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